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mailroom

Troubleshooting

  • If transport tests work but forms do not log, make sure Route ExpressionEngine email through Mailroom is enabled and Diagnostics shows the email hook passing.
  • If the default transport dropdown is empty, enable at least one transport on the Transports screen.
  • If SMTP rejects the sender, align the From address with the authenticated SMTP user or an approved alias.
  • If Microsoft Graph fails with an auth error, recheck tenant ID, client ID, client secret, app permissions, and admin consent.
  • If Google fails with unauthorized_client or invalid_grant, recheck domain-wide delegation, the numeric Client ID, the Gmail scope, and the delegated sender mailbox.
  • If Google says the private key cannot be parsed, paste the full JSON private_key value, not private_key_id.
  • Use Diagnostics after every deployment. It is faster than guessing, and less likely to make you question your career choices.