How to Spot an Expert

Everyone says they’re an expert. It’s basically the default setting on LinkedIn these days. But let’s be honest—most people are just good at agreeing, nodding, and doing what they’re told. There’s a big difference between someone who can execute and someone who can elevate. So how do you spot the real deal?
Start with the questions. A true expert doesn’t show up with all the answers—they show up with better questions. The kind that stop you in your tracks and make you rethink everything. They don’t just ask what you want; they dig into why it matters. And if they’re worth their salt, they’ll poke at your assumptions, even the ones you didn’t know you were making.
Here’s the thing: experts say no. Not to be difficult—but because they give a damn. They won’t let you make decisions that hurt your brand just to avoid an awkward conversation. They’ll push back when needed, explain why, and then bring you a better solution. It’s not about ego. It’s about impact.
When you’re working with an expert, the conversation shifts. It’s no longer about just getting a new logo or building a website. It’s about what those things actually do—how they connect with your audience, how they move the business forward, how they make you unforgettable. Real experts talk in terms of outcomes, not deliverables.
Also? They make you smarter. After a meeting with an expert, you’ll feel more focused, more confident, and way more excited about where you’re headed. You’ll probably even start stealing some of their phrases—we’ve seen it happen.
At Bison Digital, we’ve built our entire model around being that kind of partner. The one who challenges you, sharpens the vision, and helps you bring the boldest version of your brand to life.
So if you’re tired of yes-people and ready for a team that gives a damn—and knows their stuff—we should talk.
Let’s make some noise.

Jon is a brand builder with 25+ years of turning ideas into bold, meaningful brands. Equal parts strategist and designer, he’s helped everyone from BBQ joints to tech giants stand out with clarity, purpose, and a little attitude.